Help Desk
Are you looking for the perfect centerpiece to elevate your upcoming special occasion? Look no further than Sweet E's Bake Shop, where we specialize in crafting custom cakes for different occasions, that are not only visually stunning but also deliciously unforgettable. Whether it's a birthday, wedding, anniversary, graduation, our team is here to bring your cake dreams to life.
Here we will guide you through the process of ordering a custom cake from Sweet E's Bake Shop, ensuring a seamless experience from start to finish.
Step 1: Contact Us
The first step in ordering your custom cake is to reach out to us via email at hello@sweetesbakeshop.com. Our friendly and knowledgeable Customer Care Team will be happy to assist you throughout the entire process. Please provide us with your contact information, including your name, and phone number so we can get back to you promptly.
Step 2: Specify the Details
To create a cake that perfectly matches your vision, we need some essential details in your email. Let us know the number of people you expect to serve, as this will help determine the size of the cake.
Additionally, inform us about the occasion you're celebrating, as this will help us design a cake that suits the theme and ambiance of your event.
Step 3: Share Your Inspiration
If you already have a specific design or theme in mind, feel free to provide us with any inspiration photos you may have. These can be from our gallery, Pinterest, or any other source. Sharing your vision with us helps our talented cake artists understand your preferences better and enables us to create a cake that exceeds your expectations.
Step 4: Cake Development
Don't worry if you don't have any specific inspiration photos; our creative team is here to assist you. We'll work closely with you to develop a unique cake concept that aligns with your preferences, the occasion, and any specific details you wish to incorporate. Our goal is to create a cake that reflects your personality or captures the essence of the event.
Step 5: Select Your Cake Size and Flavor At Sweet E's Bake Shop
We offer a range of cake sizes to accommodate any gathering. and mroe than 9 flavors. Depending on the number of people you're serving, we'll help you choose the perfect size.
Next comes the exciting part: selecting the cake flavor! We take pride in our wide variety of delicious flavors, including classic options like vanilla, chocolate, and red velvet, as well as unique and indulgent choices like cookies and cream, salted caramel, and Dulce de Leche. Feel free to discuss your preferences with us, and we'll help you find the perfect flavor combination, since each tier can be done in a different flavor choice.
Step 6: Complement with Table Desserts
To enhance your celebration and provide a delightful variety of treats, consider including our delectable table desserts alongside your custom cake. We offer a vast selection of Catering options from cookies, cupcakes, cake pops, macarons, trifle Cake Cups and more. Our team can assist you in curating a dessert table that harmonizes with your custom cake, creating a visually appealing and scrumptious display.
Step 7: Place Your Order
Once you've finalized all the details, our team will provide you with a comprehensive quote for your custom cake and any additional desserts. We kindly request a minimum of two weeks' notice for custom cake orders to ensure we have enough time to bring your vision to life. A deposit is required to secure your order, with the remaining balance due upon pickup or delivery.
Ordering a custom cake from Sweet E's Bake Shop is a delightful and straightforward process.
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